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Delivery

Rococo Chocolates is committed to ensuring your beautiful gifts and treats are delivered in perfect condition. We will pack your chocolates with protective bubble wrap in a plain brown box to keep your gifts a secret until you give them. Orders are usually shipped next working day (excluding weekends and Bank Holidays) after your order is successfully processed. We will notify you once your parcel is on its way.  Please note at busy times, including Christmas and Easter, shipping may take slightly longer.

Changes to your order

If you need to make a change to your order, please contact us as soon as possible after you have placed it.  We will aim to ship your order as soon as we can, so we cannot guarantee any changes can be made.  To make a change, please contact mailorders@rococochocolates.com.

UK Shipping

UK Tracked Standard: 2 – 3 working days   £3.95

Express Next Day Delivery:  1 – 2 working days   £5.95

Free Shipping: on orders of £50 +

We will provide a tracking number for your parcel once it is dispatched, which you can use to track your parcel. Orders are usually shipped the next working day*.

Corporate Shipping

Standard Corporate Shipping (7 working days): £3.95

Free Corporate Shipping (7 working days): on orders of £50 +

International Shipping

Europe standard delivery: 4 – 6 working days   £9.95

Rest of world standard delivery: 6 – 10 working days   £16.95

We will provide a tracking number for your parcel once it is dispatched, which you can use to track your parcel here.

*Due to circumstances beyond our control, very rarely there may be a delay in shipping your order. We will endeavour to inform you of this when you place your order.

Please Note: Rococo Chocolates cannot be held responsible for failed or late deliveries. For UK shipments, if there is nobody present to receive your delivery, a card will be left with redelivery or pick up options. International shipments can be rescheduled via the courier. All items leave our warehouse in perfect condition.