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April 14th 2020:

We know that many of our valued customers are trying to get in touch with our team. We have received an unprecedented number of emails at a time when we are working with a skeleton staff. Since Thursday we have brought more members of our team back to work and have moved people from other tasks to assisting customers. We are doing our best to respond to your questions as quickly as possible.  We understand that this is not ideal but hope you will understand that our dedicated team is working as quickly as possible.

We love hearing from our customers.

You can write to us at:

Rococo Chocolates HQ
Parkhall Business Centre, Unit C41
40 Martell Road
SE21 8EN


For customer service enquiries please email [email protected]

Our customer service team operate between the hours of 9am to 5pm, Monday to Friday.

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